The casino is there to take your money. I agree with everything that was written above, I have been to vegas 8 times and everyone knows progressive super keno is a complete rip off. I think the bad review was totally not called for, I think very poor judgment is what took place here, especially after days of returning to the casino?????????????????
Come on, be realistic remember that song I have some ocean front property in Arizona? I hope these people realize this song is also not based on facts. It sounds to me like these people were taken and now the whole resort is awful.
Maybe the onus should fall on the person that returned 3 days in a row and lost a ton of money. We are heading to the resort in December and I will attend the casino for blackjack only. I must agree that the reviewer exhibited extremely poor judgement in playing the Keno game. It is unfortunate that they blame the resort for their poor judgement.
When my husband and I honeymooned at Excellence last August our Apple rep warned us to stay away from the Caribbean Keno game. Apparently the casinos are at all of the resorts are run by one "governing" agency and it is not heavily regulated like the gaming is here in the US. It truely is buyer beware as Secretsbride mentioned. My husband and I walked through the casino one night but didn't play anything.
Yes, they tried to get us to play the Keno by offering free chips to start out but having been forwarned we just said no, as this unfortunate couple was not able to do. They just need to chalk it up to one very expensive life lesson. If you must play in the casinos while in Punta Cana take in with you only what you are willing to lose and never, ever attempt to contact your bank for more money. The resort has no control over the rules and regulations of the resort.
Don't be so hard on those that lost money on the casino scam Some people are not experienced gamblers and they are not always forewarned by their travel agents as some have stated they were. I witnessed a couple I know lose several thousand dollars at progressive roulett progressive keno with a different look at the Ocean Bavaro casino. The game is a complete scam. The player has zero chance of winning and the dealer manipulates the game and lies to the players to keep them in.
I'm not saying the players are blameless and surely used some poor judgement, but there is really no reason the games should be allowed to continue in the Dominican resorts. These games are primarilly run by Americans who move among the different resorts. The resorts may not control the casinos, but they know what is going on and they make no effort to warn guests to stay away from these games.
You can find information on these scams at the link below. Just came back and the casino was always empty. Stay away from the casino. Excellence was great. Thank you for all your feedback. After reading all of these, I will definitely stay away from the casino! I did not know exactly how the resort was affiliated with the casino. It is too bad that the couple who lost all that money did not read a review like this prior to traveling.
I am happy that others will read this and know to stay away! I am looking forward to my sunny getaway to the Caribbean! Skip to main content. Log in to get trip updates and message other travelers. Disturbed about Excellence Casino Scam Post. Watch this Topic. Browse forums All Browse by destination. Punta Cana forums. Log in to get trip updates and message other travellers.
What type of casino is it? What are the min See all questions. Ranked 11 of Hotels in Punta Cana. What are the min bets? Hate when casinos get greedy and jack up the min bets. Please over a year ago. See all questions Browse nearby Hotels Restaurants Things to Do Things to Do.
Excellence Punta Cana. See map. Rooms available Check in. Description of accommodation This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
Sports Canoeing. Catamaran sailing. Table tennis. Entertainment Outdoor freshwater pool Free! Sun loungers. Facilities Wi-fi Free! Hotel safe Free! Gym Free! Local and international calls. Check-in hour. Private beach area. Dining area. Currency exchange facilities. Bellboy service. Wired Internet. Laundry service. Medical service. Lift access. Air conditioning in public areas. Room service. Check-out hour. Seems like the casino isn't worth the time or money.
Oh well, we'll go to Vegas for the gaming. The craps and roulette were basically the same as American casinos. I didn't care for the blackjack and we just stuck to the caribbean stud poker. Skip to main content. Log in to get trip updates and message other travellers. Casino at excellence punta cana? Watch this Topic. Browse forums All Browse by destination. Punta Cana forums. All forums. Level Contributor.
Report inappropriate content. Related: What are the most popular tours in Punta Cana? See all. Katharine C. Re: Casino at excellence punta cana? Ask a question. Any feedback on the Paradisus properties?
It's not huge, but I've heard it has things like blackjack, roulette, and slot machines. On the main review page there's a search box to filter reviews. Search "casino" and every review that mentions the casino will pop up.
There is not a casino at Secrets however the Hard Rock is only 30 minutes from here and they have a casino. Skip to main content. Log in to get trip updates and message other travellers. What type of casino is it? What are the min See all questions. Ranked 11 of Hotels in Punta Cana.
What are the min bets? Please note that this is an adults-only resort. Resort dining throughout the five-property resort includes the four buffet restaurants, Los Pinos Italian a-la-carte restaurant with oceanview and roofed-over terrace , Mexico Lindo, Steakhouse, La Uva a grill with a palm-tree roof, directly on the beach , and La Fuente Spanish a-la-carte gourmet restaurant; not included in all-inclusive-package.
In addition, the resort area has four pool- and two beach-bars, two takeaway pizza stations, and hamburgers and sandwiches outside the international Disco Bavaro. Other facilities throughout the complex consist of theaters, casino, bingo, two discos, beauty center, spa, medical center, and the Plaza Dominican shopping center. Hotel services include hour front desk service, currency exchange, babysitting, free parking, limited room service, medical services, porter, and concierge.
Also included are free entrance to the three discotheques and the Tropicalisimo Show, access to all hotel facilities, and free shuttle around the five hotels via Bavaro Express mini-train.
|Excellence punta cana casino||There is a reason it is rated so high. We are heading to the resort in December and I will attend the casino for blackjack only. Angelina52 50, forum posts. It has been highly praised for its relaxed and welcoming atmosphere. An all-inclusive resort often seems like the obvious choice when planning a budget-friendly vacation.|
|Skagit wa casino||Sparkling wine and fresh fruit are provided on arrival. Cat S 3, forum posts. Local Currency answers. Be Live Collection Punta Cana. I just read the Excellence posting about the casino scam. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions.|
|Game of burger restaurant 2||Some resorts, such as the Royalton, offer an area for adults only and are for guests over the age of Ask a question. See all. See All Punta Cana Conversations. Report inappropriate content. Thanks to a million dollar renovation completed inthe adults-only Excellence Punta Cana is now one of the best luxury all-inclusive properties in Punta Cana, Dominican Republic. Be Live Microgaming android casino Punta Cana.|
|Rolling hills casino||Excellence Club guests are escorted to a private lounge where they complete registration paperwork at a desk. Subtract one adult. Zoetry Agua Punta Cana. View all hotels. Please over a year ago. Don't be so hard excellence punta cana casino those that lost money on the casino scam People who want a prime beach without the crowds can relax and enjoy the setting here, or walk closer to Bavaro Beach for slightly calmer waves to swim in.|
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|Wild horse casino pendleton wool||Have you ever booked a luxurious Caribbean island getaway promising delicious restaurants, posh rooms with high-end amenities, and a plethora of included features, only to feel like you overpaid at the end of a disappointing stay? Almost all units feature king-size beds, though there are a few rooms with two double beds. Agave serves Mexican and Tex-Mex fare for dinner, including seafood options. These games are primarilly run by Americans who move among the different resorts. Many of the casino resorts are all-inclusive and cater to families as well as those seeking great gaming and entertainment.|
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|Fantasy kommander 2 hacked games||Did you also notice at the end of the review it said "The resort was beautiful and all the staff was wonderful" They only seemed to have a problem with the casino Punta Cana forums. Re: Casino at excellence punta cana? Don't be so hard on those that lost money on the casino scam Note that teppanyaki tables require a reservation. All rooms have balconies, bottled water, desks, complimentary toiletries, hairdryers, air-conditioning, complimentary minibars, coffeemakers, sofa beds, satellite TV, and safes.|
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Enhance your stay. Special Offers. View all offers. You can customize your own destination wedding package for that Big Day! Experience Excellence Indulge. Excellence Punta Cana and its upscale coastline have received internationally acclaimed awards recognizing our bespoke service and elevated attention to detail TripAdvisor Travelers Choice Award. AAA Diamond Award EarthCheck - Silver Certified Share your experiences with us ExcellencePuntaCana.
Guests 2 Guests. Check Availability. Sign up. Evening entertainment. Table tennis. Conference facilities. Banquet room. Meeting rooms. Couples massage. Facial treatments. Foot massage. Full body massage. Head massage. Steam room. Adults only. Baggage storage. Currency exchange. Sun terrace. Sun umbrellas. Butler service. Dry cleaning. Laundry service. Ironing service. Private beach. Private balcony.
Room service. VIP room facilities. Flatscreen TV. Laptop safe. Ocean view. Non-smoking rooms. Languages Spoken. Hotel links. Hotel deals. Punta Cana Airport 23 mi See all flights. La Romana Airport 34 mi See all flights. Write a review. Traveler rating. Selected filters. All reviews cascade pool the grill lobster chez isabelle our honeymoon martini bar flavor market las olas sax player horseback riding swim up bar french restaurant garden view bug spray red flag greeted with champagne other resorts coco loco welcome home mini bar club level circus show.
Columbia, South Carolina 35 contributions 26 helpful votes. Avoid this resort - financial scam! I booked a room, which was cancelled by the hotel for COVID reasons they delayed the date they were opening - less than 24 hours after taking the payment out of m account.
Very sketchy. When I called about the refund after days of trying to get someone to answer, they told me it would take at least 30 days for my refund. After 60 days with no refund, I had to file a credit card dispute to get the refund. Date of stay: September Trip type: Traveled as a couple. WJK22 wrote a review Apr Walloon Lake, Michigan 17 contributions 4 helpful votes.
Hotel's Favorite. Third times a charm. This past March, before the "great shut down", we enjoyed our third visit to Excellence. Fantastic place to say the least, the reason we keep retuning is that everything is so well done Friendly, kind and at your service.
The Club Level is the best way to go! Can't wait for a little normalcy so we can return. When you go be sure to check out The Grill. Date of stay: March Value. Sleep Quality. Dear Brandon, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community.
Thank you for adding very generous remarks about your stay with us and mentioning the services you stayed more comfortable with, such as the great food quality encountered, the nicely appointed room you were accommodated in, and the outstanding service provided by our colleagues. It has been a pleasure having you with us and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection. Gxg wrote a review Oct New York City, New York 14 contributions 34 helpful votes.
Excellence contacted us to tell us they were moving our vacation and we could no longer go the week we had our flights booked for. I have now been on hold for over an hour. It is a scam. I am livid. I will be contacting my credit card company to void these charges. Date of stay: October Trip type: Traveled as a couple.
Dear Guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to bring your discontent to our attention. We are disappointed to read about your situation, as all the necessary information is included within the confirmation letters to avoid any similar event. We would like to mention that customer service will consider this matter and will follow up in order to provide the attention you deserve in accordance with our quality standards.
We kindly invite you to contact our corporate customer service department at customerservice theexcellencecollection. We would like to thank you for your valuable feedback and we hope there will be an opportunity for us to reinstate your confidence in us. Excellence is not a worthy description. So thought we would try the Dominican for a change. Oh dear we wish we didnt. Rooms are not to standard, very cheap and not comfortable.
We had a swim up Pool club suite. Nah, not in the same league. Staff are ok but thats it. Food was just again ok except for the Steakhouse which was really good. Only 3 choice of restaurants a night?? And portions were on the snall side. Again very poor and staff overworked so no smiles.
Best part was the Excellence Club Restaurant overlooking the beach. We had Lobster one night which was the size of your thumb. So we had room service as soon as we got back as we were starving. I think it is tired and wouldn't return We thought it was an ok star hotel at best and the food at best 3 star. Not what you pay top Dollar at the Excellence …. Date of stay: March Trip type: Traveled as a couple. PaulaLynne wrote a review Sep Virginia 34 contributions 24 helpful votes. Poor customer service.
Unfortunately the resort was not able to open when we were supposed to visit but they charged our credit card in full even though the rep said they would not charge since they were unable to open. We spoke to supervisor, Julio, who was very nice, but had no authority to quickly process a refund due to their error. He stated it would take 30 to 45 business days to process a refund, which to me is not acceptable. As a supervisor, he should have been able to immediately correct their error.
Date of stay: September Trip type: Traveled with friends. Dear Paula, First of all, allow us to thank you for your preference on Excellence Punta Cana and for sharing with us your discontent. Our Customer Service team works daily to deliver the best service to all our guest and We deeply regret not meeting the expectations at this time.
Please note that credit cards are charged automatically the day specified within the booking confirmation letters.