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Best nearby. Sunshine Family Restaurant. Caroline's Restaurant. Travel Dubuque Welcome Center. Grand Harbor Resort and Waterpark. Write a review. Traveler rating. Selected filters. All reviews bowling alley moon bar sports bar slot machines great buffet table games live entertainment mississippi river gambling dealers payouts upstairs roulette. Jeffrey H wrote a review Dec Can't enjoy yourself for 2 hours. Diamond Jo ke Read more. Date of experience: December Helpful Share.
Hi Jeffrey. Thank you for the feedback. It's always our goal to provide five-star experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website. Disrespectfulness at the diamond joe We are customers not your children. I come here all the time an me an my brother were playing the machine drinking soda he proceeded to change machines with his cup in his hand one seat over the supervisor comes over an says you need to put your mask up as my brother was taking a drink he showed her his mask was around his neck before he could sit down she said Pull it up Now I'm across the way playing he pulled his mask up she said just do it now like I said!!
I said you dont have to be rude just do what I say I said now!! First off im not a child last I checked children were not allowed in the casino, where are your people skills, you cant talk to people like they are your children I told her one you dont disrespect people like that we have ears we always comply but this attitude is unacceptable so I spoke with someone from security because she called them like we were not in compliance so I told him there is another casino I dont have to be here getting disrespected than another customer said the same thing happened to him an his wife the lady was rude to them while they were eating hope she gets some time off with her kids cause clearly we are not her children so we left an wont be back.
Date of experience: November Hi Cindy. On behalf of Diamond Jo Casino, we apologize for any disrespectful treatment that you encountered during your visit. Our team members do their best to be empathetic and apologetic when addressing our guests regarding the proper way to wear their masks. Issues of this kind are not representative of our service culture and will be investigated further for quality assurance purposes. Darla F wrote a review Sep Litchfield, Illinois contributions helpful votes.
Date of experience: September Hi Darla. Thank you for visiting us and taking the time to leave us a review. We appreciate your understanding with regard to our social distancing measures and hope next time Lady Luck will be looking over your shoulder to give you a winning experience. Shelli M wrote a review Jul Delafield, Wisconsin 1, contributions helpful votes.
Fun Gaming. We came here on a Saturday night. Enjoy the spectacular bluffs of the Mississippi River and the beautiful rolling hills of Dubuque, a two-time All-America City! Enjoy the comfort of our attached Hilton Garden Inn hotel with wonderful service and great amenities. Want a sneak peek at all the fun shaping up at Q Casino? Be the first to find out about new games, dinner and entertainment deals along with the exciting headlines coming our way. Click to learn more about our updated policies and procedures.
Learn More. Open Monday-Thursday from 7am-3am and Friday 7am through Monday at 3am. We are excited to see you! Kings of Chaos. Brothers Osborne. You'll find food that fits your mood! Whether you're simply looking for a place to have fun, be a bit indulgent or set the tone for something more seductive, we have a menu and atmosphere that offers a winning combination.
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